This chapter discusses how to plan a succesful negotiation. we should determine the goal which is either specific or general. It could be intangible or tangible. It helps shape the frame and frame help to shape the goal. It's important to understand the startegy which is either competitive, collaborative, avoidance and accommondation. Planning process of negotiation includes goals, strategy, frames and predictable stages which helps achieving a successful negotiation.
No comments:
Post a Comment